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Enabling easy access to the South West's beauty spots

Membership

Becoming a member is quick and easy, and you can join at any of our sites. Once you have completed a short Tramper training session you will be able to use Trampers at all partner sites across the south west.

Anyone wishing to use a Tramper must be over the age of 14 can become a member of Countryside Mobility so that you are covered by our insurance. The scheme is open to anyone who has difficulty walking. You do not have to be registered as a disabled person or have a Blue Badge.

Please note that for safety and insurance reasons some medical conditions or health issues mean that unfortunately not everyone will be able to join the scheme. Please read the Medical and Health Information and Terms and Conditions of use before visiting a site for the first time.

What types of membership are available?

There are two types of membership available:

  • Annual Membership costs £10.00 and is valid for 12 months.
  • Taster Membership costs £2.50 and is valid for 2 weeks. A Taster membership is ideal if you are just visiting the South West or if you just want to try a Tramper. And you can upgrade to an Annual membership easily - either at a site or online. 

How to become a Countryside Mobility Member!

Please note that while you can renew or upgrade your membership on this website, the process of initially joining the Scheme must take place at one of our sites. This is because the introduction to the scooter is a key part of the process and this is something that can only happen at a site. 

Read the Countryside Mobility Medical and Health Information and Terms and Conditions of use and carefully check that the scheme and equipment are suitable for you - you are the best judge of your own ability.

Contact your chosen site to book your first time ‘Tramper Training’ – this will last a maximum of 15 minutes and is a short familiarisation session to make sure all the Trampers functions and controls are understood.

Attend your chosen site and ensure you take the following documents:

  • Photo ID (Photo driving licence, Blue Badge, bus pass, passport).
  • Proof of address (Utility bill, bank statement, credit card bill, council tax bill)
  • The appropriate membership fee (any cheques made payable to ‘Living Options Devon’)

After your training site staff will get you to complete and sign a Membership Application Form. You will keep a copy of this form to use as proof of Temporary Membership when visiting other sites and a copy will be sent to us. If you have applied to become an annual member then we will send you annual members card as soon as we can.

Please note: If you are under 18, your parent or guardian must provide photo ID and accompany you for the Tramper Training and at each site visit.

How much does it cost to hire a Tramper once you are a member?

Tramper hire charges vary.  Some sites do not charge an hourly hire fee but will ask for a donation. At sites where there is an entry fee there will often be no hire charge as you have already paid to go in. At smaller independently run sites (e.g. cycle hire) you will be charged a standard rate of approximately £2.50 per hour.

What happens once I have completed my Tramper Training?

Site staff will issue you with a copy of your Membership form and you can begin using the Tramper immediately!  If you join as an Annual Member you will be sent a Welcome Pack and your membership card which can be used at all of our Tramper sites. If you join as a Taster Member you will be sent a Taster Member Welcome Pack including an ‘upgrade’ form should you wish to become an Annual Member. You can upgrade at any stage - the start date for the Annual Membership will be the date that you started your Taster Membership.

Your Safety

All of our sites have been thoroughly checked to make sure they are safe and enjoyable for you to use with a Tramper. You will be given safety information by site staff and a map showing the safe routes you can use when you arrive at each site.

If you have any questions about the membership application process please contact us on 01392 459222 or email [email protected]